Claims Admin

The primary role of this position is to support Claims Adjusters located in North America by completing various tasks as instructed. The Claims FNOL Handler will be responsible for a range of activities, including receiving and registering claims, reviewing insurance policies, documenting claims, and coordinating with adjusters, keeping detailed record of claim-related interactions for compliance and future reference and ensuring that all work is completed accurately and efficiently.

• Receive and Register Claims
• Gather Information
• Document Claims
• Assess Coverage
• Provide Guidance
• Coordinate with Adjusters
• Maintain Records
• Customer Service
• Ensure the quality of work is achieved
• Collaborate with team members and other departments
• Stay informed about company policies
• Participate in training and development opportunities
• Pass all certification exams

• Excellent attention to detail
• Excellent communication skills
• Ability to organize work effectively
• Ability to handle sensitive information
• Sound knowledge of claims administration procedures
• Proficient in Microsoft Office Suite
• Ability to work independently and collaboratively
• Tertiary Qualified or minimum of 2 years of experience in claims handling
• Familiarity with call center software and CRM systems
• Claims processing, insurance industry or customer service background

Benefits information not provided in this listing.

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